Cancellation Policy

Thanks for visiting at W3Engineers.
If you are not entirely satisfied with our services, we’re here to help.

Refunds
Refunds will only be approved for failure of the software to perform its designed function. Please be aware, that due to piracy threats, if you wish to return any downloaded product within the 30-day time period because of a non-technical issue, W3Engineers reserves the right not to honor your request. If a refund is approved, and once we have validated and confirmed that the product was purchased from our website, we will process a credit within 3 to 5 business days. Our Customer Service Department will contact you, via email, with the steps to take to remove any desktop software or web application you have installed. Should you have any reason to return the product or other physical components, they should be sent to:

W3 Engineers Ltd.

Khulna Office
181, Tayamun Center (4th Floor),
Upper Jessore Road,
Khulna-9100, Bangladesh.

Dhaka Office
Firoz Tower, 152/3-B,
Bir Uttam Kazi Nuruzzaman Road (11th Floor),
Panthapath, Dhanmondi,
Dhaka-1205, Bangladesh.

Contact Us

If you have any questions on how to return your item to us, contact us.