Refunds will only be approved for failure of the software to perform its designed function. Please be aware, that due to piracy threats, if you wish to return any downloaded product within the 30-day time period because of a non-technical issue, W3Engineers reserves the right not to honor your request. If a refund is approved, and once we have validated and confirmed that the product was purchased from our website, we will process a credit within 3 to 5 business days. Our Customer Service Department will contact you, via email, with the steps to take to remove any desktop software or web application you have installed.
- メールで： firstname.lastname@example.org